TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
News about Telstra chief executive David Thodey
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Telstra finalises $11b deal with NBN Co
Telstra has finalised its $11 billion definitive agreements with NBN Co, giving the final go-ahead for the telco’s structural separation and use of its network assets in the National Broadband Network (NBN).
By Chloe Herrick | 07 March, 2012 09:52
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Telstra customer service slowly on the mend: Thodey
Telstra reiterated its customer service levels have improved slowly but surely, despite falling short of customer service expectations in August this year.
By Chloe Herrick | 18 October, 2011 12:32
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Telstra falls short of customer service goals
Despite a significant focus on customer service initiatives over the past year, Telstra (ASX: TLS) has still fallen short of expectations to reduce complaints and improve customer satisfaction.
By Chloe Herrick | 11 August, 2011 11:01
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Telstra, NBN Co, Government sign off on $11b NBN deal
After two years of protracted negotiations Telstra, the Federal Government and the NBN Co have come to definitive agreements on the structural separation of Telstra and the use of its network assets in the National Broadband Network (NBN).
By Tim Lohman | 23 June, 2011 09:19
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Exclusive: Telstra chief David Thodey Q&A
Telstra chief executive and former IBM managing director, David Thodey, sat down with Computerworld Australia ahead of the 100th anniversary of Big Blue and reflected on his time at the company and how it set him up for the toughest role of his career.
By Tim Lohman | 16 June, 2011 15:47
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