• 

  Is your social network built enterprise tough?

  You don't have to look further than the uprisings across the Arab world to recognize the power of social tools, and this transformative power applies to business as well. But for an enterprise social network (ESN) to be genuinely useful, it needs to go beyond the "Facebook for enterprise" model.

  By Sriram Chakravarthy, VP, products and engineering, social computing, TIBCO | 07 May, 2013 20:32

  Tags: unified communications, Networking, social networking, internet, Facebook, enterprise social network, Spotify, enterprise social networking, Web 2.0, enterprise collaboration, business social, software, collaboration, social networking security, social media, Internet-based applications and services, business collaboration, enterprise social, applications

• 

  How Facebook aims to reinvent hardware

  Facebook used to be a company just like many others: It would buy servers, racks and other hardware from vendors like HP and Dell and rent out co-location space from vendors like DuPont Fabros and others.

  By Brandon Butler | 06 May, 2013 11:14

  Tags: unified communications, Configuration / maintenance, internet, Facebook OCP, Facebook, HP, Dell, OCP, Cloud, Web 2.0, software, Open Compute Project, collaboration, social media, Interop, Linux, Internet-based applications and services, open source, applications, Networking, hardware systems, operating systems, cloud computing, Data Center

• 

  Facebook 'Trusted Contacts' lets you pester friends to recover account access

  Facebook Thursday said it’s making available globally a feature called "Trusted Contacts" that lets users select three to five friends who can help users recover account access such as if they forget their password.

  By Ellen Messmer | 02 May, 2013 18:33

  Tags: unified communications, Internet-based applications and services, applications, Networking, Web 2.0, software, collaboration, Wide Area Network, social media, internet, Facebook, security

• 

  Is Twitter broken?

  Twitter, the increasingly popular micro-blogging service, has come under quite a bit of criticism in the past few weeks. Users of the platform, which describes itself as an "information-sharing network" are struggling with what to do about false information being spread around.

  By Brandon Butler | 01 May, 2013 20:57

  Tags: unified communications, Internet-based applications and services, reddit, LANs & Routers, applications, Networking, Web 2.0, software, twitter, collaboration, internet, social media

• 

  EFF: Trust Twitter -- but not Apple or Verizon -- to protect your privacy

  Verizon and MySpace scored a zero out of a possible six stars in a test of how far 18 technology service providers will go to protect user data from government data demands.

  By Tim Greene | 30 April, 2013 22:06

  Tags: unified communications, Apple privacy, Electronic privacy Electronic Frontier Foundation, dropbox, Networking, Verizon privacy, SpiderOak, LinkedIn, Electronic Frontier Foundation, Facebook, Apple, Yahoo, EFF, Google, at&t, security, Twitter privacy, twitter

• The ABCs of VoIP

  Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:

  By Sheena Finnegan, Cisco Presales Engineer, CDW | 30 September, 2010 08:17

  Tags: unified communications, telecommunication, Networking, voip

• 

  Opinion: How do you manage your social networks?

  I recently decided, somewhat randomly, to experiment a bit more with social networking. I was on LinkedIn and at some point the service asked me if it could access my Gmail contact list.

  By Mark Gibbs | 28 January, 2013 15:18

  Tags: unified communications, Internet-based applications and services, applications, Networking, LinkedIn contact management, LinkedIn, social networking, internet, managing LinkedIn contacts, Web 2.0, software, social media management, managing social network contacts, collaboration, social media

• 

  Online video a must-have for these four businesses

  Adding video to the company website can set retailers and other businesses apart from the competition -- and ultimately boost the bottom line.

  By Linda Melone | 23 January, 2013 12:07

  Tags: Zappos.com, unified communications, Gartner, applications, Networking, software, Zappos

• 

  Opinion: The Petraeus scandal and computer ethics

  Last week Gen. David Petraeus, the director of the Central Intelligence Agency, resigned in response to what has turned out to be a much bigger scandal than it first appeared.

  By Mark Gibbs | 20 November, 2012 15:44

  Tags: unified communications, Winn Schwartau, computer safety, Federal Bureau of Investigation, Electronic Communications Privacy Act, theft, Identity fraud / theft, hacking, intrusion, EFF, bullying, scams, computer ethics, Jill Kelley, phishing, pornography, fbi, cnn, General John Allen, Central Intelligence Agency, plagiarism, E-mail services, Networking, Kickstarter, Electronic Frontier Foundation, privacy, cia, General David Petraeus, security, Paula Broadwell, ECPA, sexting, intel

• Wikipedia celebrates a decade of edit wars, controversy and Internet dominance

  Wikipedia and its users are planning more than 300 celebration events across six continents for the 10th anniversary of the free, online encyclopedia that has become an Internet juggernaut by spreading access to information with a model that lets anyone edit its articles.

  By Jon Brodkin | 11 January, 2011 23:25

  Tags: unified communications, Internet-based applications and services, applications, Networking, Web 2.0, software, collaboration, internet, social media, wikipedia, Google

• 

  5 open source VoIP softphones to watch

  The steady rise in people using IP telephony to communicate -- for personal and business reasons -- has led to the development of a number of different VoIP "softphones" that can be used on a PC or notebook.

  By Rodney Gedda | 20 November, 2009 14:16

  Tags: unified communications, open source, voip, softphones

Whitepapers about unified communications

• 

  Case study: Robinson Legal integrates an all-in-one unified communications and collaboration (UCC) solution

  A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.

• 

  Case Study: Keeping information on the move: Clearswift protects Maman, the logistics experts

• 

  Unified & Collaborative Communications

• 

  Telephony and more Best Performance for your Business Communication