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  CERN retires proprietary video conferencing system in favor of Vidyo

  Tim Smith has some of the best IT end users in the world: the physicists who do research at CERN, which runs the particle physics lab that is home to the Large Hadron Collider, because they need little instruction when it comes to new technology.

  By Tim Greene | 14 June, 2013 02:13

  Tags: unified communications, LANs & Routers, Information Services Group, Vidyo, Networking, CERN, videoconferencing

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  MAKE IT STOP! 'Facebook - The Musical' and more

  A cheery new YouTube video called "Facebook - The Musical" is on its way to going viral at more than 500,000 views during its first few days on the Web, thanks to a campy crew of crooners singing the praises of the social network.

  By Bob Brown | 07 June, 2013 19:17

  Tags: unified communications, Networking, Tumblr, steve jobs the musical, Facebook the musical, twitter, youtube, google the musical, Facebook, Blackberry, bill gates musical, Instagram, Google

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  Reddit AMA: Skype founder finds it hard to say who to believe in PRISM scandal

  The finger-pointing about who is to blame in the unfolding PRISM Internet-spying scandal makes it hard to tell who to believe, says Jaan Tallinn, a founder of both Skype and Kazaa.

  By Tim Greene | 07 June, 2013 18:02

  Tags: unified communications, reddit, Networking, Tallinn Reddit AMA, fbi, Tallinn Skype Microsoft, Facebook, Tallinn Prism Skype, skype, Google, Microsoft, security

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  Zynga fires 18 per cent of workforce, vows refocus on mobility

  Social gaming publisher Zynga announced Monday that it will lay off 18% of its total workforce -- more than 500 employees -- in an effort to reduce staff costs and focus on the mobile sector.

  By Jon Gold | 03 June, 2013 21:27

  Tags: unified communications, internet, Facebook, corporate issues, Zynga, gaming, None, games, Web 2.0, software, collaboration, social media, Zynga layoffs, business issues, Internet-based applications and services, Mobile games, applications, Networking, layoffs, Facebook games

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  Cisco not looking to kill Microsoft/Skype deal, says Chambers

  Cisco doesn't want to kill Microsoft's marriage to Skype -- it just wants a dowry.

  By Jim Duffy | 31 May, 2013 14:53

  Tags: business issues, unified communications, Networking, telepresence, european union, acquisitions, Mergers and acquisitions, mergers, CNBC, mergers and acquisition, corporate issues, skype, Microsoft

• The ABCs of VoIP

  Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:

  By Sheena Finnegan, Cisco Presales Engineer, CDW | 30 September, 2010 08:17

  Tags: unified communications, telecommunication, Networking, voip

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  Opinion: How do you manage your social networks?

  I recently decided, somewhat randomly, to experiment a bit more with social networking. I was on LinkedIn and at some point the service asked me if it could access my Gmail contact list.

  By Mark Gibbs | 28 January, 2013 15:18

  Tags: unified communications, Internet-based applications and services, applications, Networking, LinkedIn contact management, LinkedIn, social networking, internet, managing LinkedIn contacts, Web 2.0, software, social media management, managing social network contacts, collaboration, social media

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  Online video a must-have for these four businesses

  Adding video to the company website can set retailers and other businesses apart from the competition -- and ultimately boost the bottom line.

  By Linda Melone | 23 January, 2013 12:07

  Tags: Zappos.com, unified communications, Gartner, applications, Networking, software, Zappos

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  Opinion: The Petraeus scandal and computer ethics

  Last week Gen. David Petraeus, the director of the Central Intelligence Agency, resigned in response to what has turned out to be a much bigger scandal than it first appeared.

  By Mark Gibbs | 20 November, 2012 15:44

  Tags: unified communications, Winn Schwartau, computer safety, Federal Bureau of Investigation, Electronic Communications Privacy Act, theft, Identity fraud / theft, hacking, intrusion, EFF, bullying, scams, computer ethics, Jill Kelley, phishing, pornography, fbi, cnn, General John Allen, Central Intelligence Agency, plagiarism, E-mail services, Networking, Kickstarter, Electronic Frontier Foundation, privacy, cia, General David Petraeus, security, Paula Broadwell, ECPA, sexting, intel

• Wikipedia celebrates a decade of edit wars, controversy and Internet dominance

  Wikipedia and its users are planning more than 300 celebration events across six continents for the 10th anniversary of the free, online encyclopedia that has become an Internet juggernaut by spreading access to information with a model that lets anyone edit its articles.

  By Jon Brodkin | 11 January, 2011 23:25

  Tags: unified communications, Internet-based applications and services, applications, Networking, Web 2.0, software, collaboration, internet, social media, wikipedia, Google

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  5 open source VoIP softphones to watch

  The steady rise in people using IP telephony to communicate -- for personal and business reasons -- has led to the development of a number of different VoIP "softphones" that can be used on a PC or notebook.

  By Rodney Gedda | 20 November, 2009 14:16

  Tags: unified communications, open source, voip, softphones

Whitepapers about unified communications

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  Case study: Robinson Legal integrates an all-in-one unified communications and collaboration (UCC) solution

  A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.

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  Case Study: Keeping information on the move: Clearswift protects Maman, the logistics experts

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  Unified & Collaborative Communications

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  Telephony and more Best Performance for your Business Communication