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  UC services market to grow 13.8 per cent year-on-year: Report

  Managed services and hosted offerings are forecasted to drive unified communications (UC) growth of 13.8 per cent year-on-year up to 2018, according to Frost & Sullivan.

  By Hamish Barwick | 06 February, 2012 12:17

  Tags: unified communications, Frost and Sullivan

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  Before Facebook: How other recent dot-com IPOs have fared

  Although Facebook (FB - to be traded on NASDAQ or NYSE) is by far the most high-profile dot-com company to go public over the past year, it is actually one of several companies that have led to a revival of web company IPOs. And while many dot-com IPOs have been long on hype, they haven't yet paid off in terms of shareholder value.

  By Brad Reed | 03 February, 2012 09:33

  Tags: web 2.0, unified communications, software, social media, networking, LinkedIn, IPOs, Internet-based applications and services, internet, initial public offerings, Google, Facebook, collaboration, applications

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  Facebook ripe for ridicule as it suffers outage a day after IPO filing

  Social networkers resorted to Twitter during and following a brief Facebook outage on Thursday, a day after the company filed for its initial public offering.

  By Bob Brown | 03 February, 2012 07:34

  Tags: web 2.0, unified communications, twitter, software, social media, NTI, networking, Internet-based applications and services, internet, Facebook outage, Facebook down, Facebook, collaboration, applications, anonymous

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  9 "university researcher approved" tips for awesome Tweeting

  Researchers from Carnegie Mellon, the Massachusetts Institute of Technology and Georgia Tech have issued a list of 9 tips for better tweeting based on a study of Twitter usefulness (see "Most tweets are useless, Twitter users say").

  By Bob Brown | 02 February, 2012 04:36

  Tags: Who Gives a Tweet, web 2.0, unified communications, Twitter research, twitter, software, social media, networking, MIT, Massachusetts Institute of Technology, Internet-based applications and services, internet, Georgia Tech, collaboration, carnegie mellon, applications

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  Most tweets are garbage: Twitter users

  Twitter has been celebrated for its ubiquity and impact on world events from natural disaster recovery to political uprisings. But researchers from a group of big time universities have found that useful tweets are few and far between.

  By Bob Brown | 02 February, 2012 03:30

  Tags: Who Gives a Tweet, web 2.0, unified communications, Twitter research, twitter, software, social media, networking, MIT, Internet-based applications and services, internet, collaboration, applications

• The ABCs of VoIP

  Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:

  By Sheena Finnegan, Cisco Presales Engineer, CDW | 30 September, 2010 08:17

  Tags: VoIP, unified communications, Telecommunication, networking

• Wikipedia celebrates a decade of edit wars, controversy and Internet dominance

  Wikipedia and its users are planning more than 300 celebration events across six continents for the 10th anniversary of the free, online encyclopedia that has become an Internet juggernaut by spreading access to information with a model that lets anyone edit its articles.

  By Jon Brodkin | 11 January, 2011 23:25

  Tags: wikipedia, web 2.0, unified communications, software, social media, networking, Internet-based applications and services, internet, Google, collaboration, applications

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  5 open source VoIP softphones to watch

  The steady rise in people using IP telephony to communicate -- for personal and business reasons -- has led to the development of a number of different VoIP "softphones" that can be used on a PC or notebook.

  By Rodney Gedda | 20 November, 2009 14:16

  Tags: VoIP, unified communications, softphones, open source

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  The battle over voice, the war of UC

  Last week, I wrote about the possible implications of the new lineup of FCC commissioners. They certainly haven't wasted any time: On Aug. 3, the FCC launched a full-scale investigation into the decision by Apple and AT&T to reject Google's voice application for the iPhone. As Sanford Bernstein telecom analyst Craig Moffatt notes, "The issue of application suppression affords the Administration a back door route to Wireless Net Neutrality, something that has been openly espoused by new FCC Chairman Julius Genachowski."

  By Johna Till Johnson | 06 August, 2009 09:09

  Tags: unified communications

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  The why and how of voice portals

  For years, IT and business have heard the sexy promise of "IP convergence," which would allow all sorts of voice- and video-enabled applications to appear in business. However, for most organizations, this Jetsons-like vision has yet to occur.

  By Leon Erlanger | 05 March, 2009 08:38

  Tags: unified communications, voice portals

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  IP PBXs could be kink in unified communications plans

  Buyers of IP PBXs need to look beyond simple voice capabilities to unified communications and make sure the gear they buy will be compatible with applications they will want in the future, experts say.

  By Tim Greene | 18 September, 2008 10:20

  Tags: unified communications, VoIP

Whitepapers about unified communications

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  Securing Vital Infrastructure

  A unified approach to information security can help modern vital infrastructure providers deal with evolving IT threats without compromising on communications or the demands of an increasingly mobile workforce. Flexible policies, combined with quality inbound threat detection, deep content inspection and encryption capabilities can help organisations to mitigate the risks – not just from outside the organisation, but also within it. Read this whitepaper.

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  User adoption: Will your communications deployment score or be left on base?

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  From Voice Over IP To Unified Communications Simplify System Management

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  IDC VENDOR SPOTLIGHT: Harnessing the power of enterprise collaboration and communications