News

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  HCL CEO Vineet Nayar: Outsourcing is dead, and there's nothing innovative in cloud technology

  The customer always comes first. Except when it comes to HCL, the $6 billion Indian outsourcing -- make that co-sourcing -- giant led by CEO Vineet Nayar, who literally wrote the book on a philosophy known as 'employees first, customer second.' In this latest installment of our CEO Interview Series, Nayar spoke with IDG Enterprise Chief Content Officer John Gallant about how that philosophy is fueling HCL's rapid growth and why more CIOs ought to consider adopting it. Nayar also discussed how HCL has set its sights beyond competing with other Indian outsourcers like Infosys and Wipro and is squarely targeting what he believes are the many unhappy customers of services giants like IBM, Accenture and CSC. The outspoken Nayar took shots at the 'fear psychosis' created by services firms in trying to peddle their offerings and used a barnyard epithet to describe public cloud computing, which he claims isn't ready for prime time. He also outlined HCL's aggressive plans for hiring locally in the U.S. and Europe, and defended the company's use of the controversial H-1B visa program. In addition, Nayar talked about the new goals for IT departments in 2012 and beyond, and explained why treating mobile as a technology 'misses the point.'

  By John Gallant | 01 May, 2012 02:29

  Tags: accenture, cloud computing, Configuration / maintenance, csc, Data Center, education, Education/Training, Enterprise Architecture and SOA, freemium, hardware systems, IBM, industry verticals, infosys, internet, IT industry, it management, Management and Careers, training, Virtualization, wipro

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  Wipro's IT revenue growth slows in an uncertain market

  Wipro, one of India's top outsourcers, reported slow revenue growth in U.S. dollar terms for the quarter ended March 31, and issued muted guidance for the next quarter, reflecting an uncertain outsourcing market.

  By John Ribeiro | 25 April, 2012 21:12

  Tags: business issues, financial results, infosys, offshoring, outsourcing, services, Tata Consultancy Services, wipro

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  The top 10 H-1B visa users in the U.S.

  Offshore outsourcing companies continued to make up the majority of the top 10 H-1B visa users in 2011, according to new government data. These offshore firms have been adding employees by the thousands as their revenues increase.

  By Patrick Thibodeau and Sharon Machlis | 28 January, 2012 06:23

  Tags: accenture, business issues, Cognizant, Google, HCL America, IBM, infosys, Larsen & Toubro, Microsoft, personnel, tata, Tata Communications, wipro

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  Wipro's IT revenue rises, but lags peers

  Wipro's IT services revenue grew 12 percent year on year in U.S. dollar terms in the quarter ended Dec. 31, but its growth lags behind Indian outsourcing peers such as Tata Consultancy Services (TCS).

  By John Ribeiro | 20 January, 2012 20:50

  Tags: infosys, offshoring, outsourcing, services, Tata Consultancy Services, wipro

• Indian outsourcers see opportunity in U.S. credit downgrade

  India's National Association of Software and Service Companies (Nasscom) said Monday that an economic slump in the U.S. will benefit Indian outsourcers, as U.S. customers look to cut costs.

  By John Ribeiro | 09 August, 2011 03:59

  Tags: NASSCOM, wipro, infosys, Tata Consultancy Services, TPI, services, outsourcing, offshoring

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  State Street cuts IT staffers, shifts work to IBM, Wipro

  State Street Corp. is laying off 530 IT workers and transferring another 320 to IBM or Wipro Technologies, part of a shift in its approach to IT operations.

  By Patrick Thibodeau | 21 July, 2011 07:44

  Tags: careers, IBM, IT industry, it management, outsourcing, services, State Street, wipro

• Wipro's growth lags competitors' despite offshoring boom

  Wipro's second-quarter revenue grew, the company reported Wednesday. However, its larger competitors, Infosys and Tata Consultancy Services, grew faster.

  By John Ribeiro | 20 July, 2011 18:02

  Tags: wipro, infosys, Tata Consultancy Services, business issues, financial results, services, outsourcing, offshoring

• Wipro manufactures the products it designs for customers

  Indian outsourcers have been typically known to develop enterprise software or offer IT services. But India's third largest outsourcer, Wipro, is taking advantage of having once designed and manufactured its own PCs and servers, to design and manufacture hardware products for customers.

  By John Ribeiro | 15 June, 2011 22:57

  Tags: wipro, Cisco Systems, Invendis Technologies India, hardware systems, servers, networking, networking hardware, services, outsourcing, offshoring

• Indian outsourcers' quality hit by staff issues

  The service quality at top Indian outsourcers is dropping as they scramble to hire staff to cope with an unexpected surge in demand, analysts said.

  By John Ribeiro | 09 June, 2011 17:46

  Tags: Cognizant Technology Solutions, HCL Technologies, infosys, offshoring, outsourcing, services, Tata Consultancy Services, wipro

• Clients want access to CEOs at Indian outsourcers: report

  Clients of Indian outsourcers consider it critical to have access to, and to build a relationship with, the heads of these companies, according to a study by Offshore Insights, a research and advisory firm in Pune, India.

  By John Ribeiro | 29 April, 2011 22:55

  Tags: wipro, Infosys Technologies, MindTree, business issues, personnel, services, outsourcing, offshoring

• Offshoring trend drives up Wipro revenue and profit

  Wipro, India's third largest outsourcer, said on Wednesday that its IT services business had grown by 20 percent to US$1.4 billion for the quarter ended March 31, reflecting strong demand from outside the country for offshore services.

  By John Ribeiro | 27 April, 2011 19:32

  Tags: business issues, financial results, offshoring, outsourcing, services, wipro

• India emerging as a large BPO market: Gartner

  India's business process outsourcing (BPO) market is growing fast, attracting both local outsourcers and multinational services companies, according to a study by Gartner.

  By John Ribeiro | 12 April, 2011 21:45

  Tags: Aegis, Gartner, Hinduja TMT, Infosys Technologies, outsourcing, services, Tata Consultancy Services, TPI, wipro

• Pure-play Indian BPO firms may be at risk, analysts said

  The proposed acquisition of an IT services company by India’s largest business process outsourcing (BPO) firm, Genpact, has fueled a debate on whether pure-play BPO firms in the country can survive independently.

  By John Ribeiro | 07 April, 2011 20:44

  Tags: Genpact, business issues, restructuring, services, outsourcing, offshoring, Mergers / acquisitions, Headstrong, TPI, Everest Group, IBM, wipro

• Wipro acquiring SAIC's oil and gas IT practice

  Indian outsourcer Wipro is acquiring the oil and gas IT services practice of the Commercial Business Services business unit of Science Applications International Corporation (SAIC).

  By John Ribeiro | 02 April, 2011 01:32

  Tags: business issues, Mergers / acquisitions, offshoring, outsourcing, SAIC, services, wipro

• India’s Satyam rebounds, but progress is slow

  Indian outsourcer, Satyam Computer Services, which is on the recovery after a corporate scandal, said that revenue and net profits grew in the third quarter ended Dec. 31.

  By John Ribeiro | 14 February, 2011 19:23

  Tags: satyam computer services, Tata Consultancy Services, Infosys Technologies, Tech Mahindra, wipro, business issues, financial results, restructuring, services, outsourcing, offshoring