The Australian Blood service was looking for a solution and approach that would drive improvements in the quality, performance and availability of business critical services to ultimately improve their patients’ lives. Find out what solution & approach they took download today.
There are four key characteristics that define big data: Volume, Velocity, Variety and Value. Volume and velocity aren't necessarily new problems for IT managers; these issues are just amplified today. The distinguishing characteristics of big data that do create new problems are the variety and low density value of the data. Learn more.
Cloud or not, the fundamental obligations of service delivery don't change. IT executives need to be able to demonstrate to business stakeholders that moving to the cloud actually worked and that applications are available and performing for customers. A key challenge for CIOs is to find efficient ways to demonstrate service performance to stakeholders and to hold individual cloud providers accountable for theirs. Without such visibility you may have cloud but you will have service performance shrouded in fog. Learn more.
Today there is a lot of talk about customer experience monitoring or more, broadly, end-user experience monitoring of IT services. This white paper attempts to provide some clarity on existing monitoring methods, assess their ability to measure end-user experience and to enable the providers of IT services to deploy the most suitable capabilities to boost their clients’ service experience. Read more.
More and more business applications are being created by “citizen developers” - end users who are not IT developers but who create solutions for themselves and their groups. This white paper explores six reasons to embrace citizen development in an intelligent way that minimises risks and maximises the return on your SharePoint investment. Read now.
Today’s data centre is changing rapidly. Many enterprises are integrating new technology solutions to modernise and evolve their organisations. Most are pursuing a path to ensure appropriate levels of IT service delivery and cost efficiency and alignment to business goals. Read more.
Cost reduction. It’s in our blood. Reducing costs is always a smart strategy because a more operationally efficient data centre can provide the foundation for the future growth of the enterprise. Find out more about the challenges infrastructure managers face when relocating data centres and the tools available to help lessen the business risk of the move.
Virtualisation has been progressing rapidly in today's datacentre. There has been tenfold growth in
virtual machine deployment over the past decade while the physical server base has remained flat. In
today's environments, many IT organisations are reaching the end of the first phase of virtualisation
adoption, which is focused primarily on workload consolidation supported by multiple VMs per physical server. Read on.
This paper will discuss strategies for controlling a broad range of recreational Internet traffic such
as instant messaging, P2P file downloads and social networking activities that can significantly
slow business applications and impact employee productivity. By implementing a solution to
effectively detect, classify and control recreational traffic, including encrypted P2P traffic designed
to slip past corporate firewalls, organisations can improve employee productivity, accelerate
application response times, reclaim bandwidth for business-critical applications and defer costly
bandwidth upgrades. Read this whitepaper.
Advanced persistent threats (APTs) refer to a category of threats that pertain to computer intrusions by threat actors that aggressively pursue and compromise chosen targets. APTs are often conducted in campaigns—a series of failed and successful attempts over time to get deeper and deeper into a target’s network—and are thus not isolated incidents. Read more.
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