Cloud computing Whitepapers


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Navigating your way through hybrid cloud
By Infront & EMC | 24/7/2015
The broader cloud market is on the cusp of significant diversification, as organisations discover the best approach to cloud computing is a mixture of both on-premise and off-premise solutions. This whitepaper looks at survey results that showcase: the predicted future cloud landscape in ANZ, key challenges and considerations that arise as more organisations adopt cloud for mission critical applications, and how cloud customers can get the most out of their solutions by achieving the transparency around solutions.
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MOBILE IDENTITY – THE NEW DNA OF TRUST
By Telstra Corporation | 23/7/2015
This research report which looks at how Gen X and Y, their adoption of mobile technology and how they prefer to be identified. The research explores how the ‘trust’ paradigm has shifted from having them prove who they are, to being recognised for who they are. Both our identities and our consumption of financial services are now inextricably fused with our mobile device, which is why mobile identity is a critical issue and why this research is so timely.
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5 best practices to optimise sales revenue in 2015
By LogMeIn | 20/7/2015
CSO Insights recently completed their 21st annual Sales Performance Optimization (SPO) Study, surveying over 1,000 sales organisations worldwide. They found 5 key best practices emerge from the data to help enable sales teams to meet and exceed quotas. In this e-book, we examine the five practices that you can implement today to ensure meeting or exceeding your sales goals in 2015.
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How to motivate field workforce by using mobile apps
By Click Software | 9/7/2015
Mobile Apps are the easiest way to get field engineers connected and in sync with everything that is going on around them. Mobile Apps will energize your field engineers and give them the practical, time-saving tools and resources that ensure a productive working day. This visual whitepaper looks at the 6 ways to use mobile apps for the best results.
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Top 3 reasons your mobile workforce management system should be on the cloud
By Click Software | 9/7/2015
Customer experience is imperative to the success of your business. A cloud-based mobile workforce management solution can bring the agility you need to achieve this great customer experience. This whitepaper looks at how you can use cloud to communicate in real time with your field techs, reduce the risk involved with trying new apps and technologies and accelerate how quickly you can deliver new services to your customers.
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Contractors and a seamless customer experience: a 5 step process to master the moment
By Click Software | 9/7/2015
This whitepaper looks at how you can use cloud based mobile apps to streamline the scheduling, dispatch, and work completion between enterprise service providers and their contractors.
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5 things field workers hate and how to fix them
By Click Software | 9/7/2015
This paper not only outlines five things that field workers hate, but also gives you simple, actionable suggestions on how to fix them using mobility solutions. After all, happy workers lead to greater productivity, better service and a better customer experience—and that’s the bottom line
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The cloud: up where customer service for the field belongs
By Click Software | 9/7/2015
Today more than ever, consumers demand superior support - valuing their service experiences so much that 60% say they will often pay more for a better experience. This whitepaper looks at how leveraging cloud solutions to optimise your mobile workforce improves the experiences of your customers while lowering operational and IT costs.
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5 Reasons why enterprises are moving to broadband their WAN
By Silver Peak | 23/6/2015
Gartner predicts that by 2018 SaaS will become the dominant model for consuming application functionality for approximately 80% of all organisations. An MPLS solution needs to stand up to the flexibility, agility, insight and control needed for the new world of “connect anywhere to anything” at Cloud speed. Can it do all of this and compete at the price of a broadband Internet connection? Read on to find out.
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Dynamic path control: The foundation for your Hybrid WAN
By Silver Peak | 23/6/2015
Incorporating path control in your WAN is a critical first step along the way to deploying a full SD-WAN solution. This whitepaper looks at how you can use dynamic tools to shortcut the complex configurations and expenditures of time and resources to ultimately efficiently utilise the hybrid links that may already be deployed in the network.
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