White Papers: IT infrastructure

Shane Gaffney, head of IT operations explain how HP Business Service Manager solutions have helped Vodafone to transform from a reactive to a proactive IT Operations function, and to align their priorities to match the business and drive business value, delivering 300% ROI in one year. Download today.

NEC wanted to reduce network management costs, while increasing network visibility, decreasing mean-time-to-repair, improving stability and mitigating the risk of downtime. Download today to hear from Cameron Craig, Senior department manager of NEC on what approach they took and why.

After a series of acquisitions, the online travel booking business Wotif.com was running seven data centres – each with their own policies. While consolidating their environments into one, it needed have the ability to it’s protect data and endpoints in a heterogeneous environment. Find out the company met its needs whilst making a six figure saving in its infrastructure costs.

When considering whether to move an application to the cloud, it is important to consider both the business purpose of the application and the role that application plays in supporting business and IT strategies. This context is important for considering whether to transition an application to a cloud environment, or whether to rearchitect or “transform” the application – and if so, how to do it. IBM has developed a methodology and tool for determining how to approach these decisions and optimise the benefits from applications being delivered from a cloud environment. Read now.

For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customisation. This paper can show how organisations can complete their initial deployments quickly, easily and adapt efficiently to the evolving needs of the business with Nimsoft Service Desk.