SaaS Whitepapers

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Reward your loyal customer for increased client acquisition
By Aimia | 5/11/2015

It is important to reward your existing clients as they are integral to building brand equity for your business. Find out how a multi-channel customer relationship and loyalty platform not only combines all touch points of your business but also enables you to gain better insights to your clients through feedback and purchase data.

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Third Platform demands special attention from candidates and recruiters
By Randstad | 1/10/2015

This IDG Connect white paper explores the effect of how third platform technologies are affecting workers at all levels of IT.

The current expansion of the Third Platform presents a wealth of job opportunities for IT professionals with skills and ambition in mobile computing, social networking, the cloud and big data analytics. Based on interviews of 100 IT decision makers working for organizations in Australia, Canada and the US, this IDG Connect white paper from Randstad explores how third platform technologies are affecting workers at all levels of IT.

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Schneider Electric transforms it's IT infrastructure
By Teneo | 21/9/2015

In this whitepaper find out how Schneider Electric reduced optimised traffic volume across the WAN by an average of 75% and minimised bandwith upgrades – ultimately decreasing IT spend with efficient systems. Read more about how a company employs more than 110,000 people in 100 countries upgraded ageing infrastructure to manage costs, mobility growth and cloud SaaS and IaaS, achieving 80% data reduction while utilising six times less bandwidth.

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Smart loyalty with SaaS delivery
By Aimia | 22/7/2015

Loyalty isn’t a nice-to-have. It’s a must-have to stay competitive. This report looks at how self-serve SaaS-based loyalty programs can be the flexible solution to enable your business to deliver real-time, omni-channel experiences more quickly and efficiently than ever before.

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Hot Topic: customer loyalty success in less than a year
By Aimia | 22/7/2015

Hot Topic, a large mall and web-based specialty retailer needed to reward and communicate with their customers. This report looks at how they launch a customer loyalty program that helped them gain insights, interests, habits, trends, buying behaviour and exceeded all expectations.

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Can broadband change the WAN?
By Silver Peak | 6/7/2015

With large shifts to SaaS and cloud-based solutions, IT is discovering that the end user (IT’s own customer) is seeing a significantly different user experience as the applications that they rely on for their day-to-day productivity are being choked by the backhaul bottlenecks that never existed within the walls of the corporate datacenter. This whitepaper looks at how businesses feeling bandwidth pressure should reassess their WAN.

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ITSM not by the Book: Gain operational insight and change how you view ITSM
By Unisys Australia | 13/10/2014

Many organisations believe they can transform their IT operations by simply buying a new management tool. However, this is just the start. This whitepaper discusses the dynamics of a complete transformation: • Learn why IT management tools should be more than "plug & play" • The 5-step plan to implementing ITSM for the best results long-term • Understand why your approach should be more about the data and less about the tool itself

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Securing the Mobile Cloud Connected Enterprise
By CA Technologies | 29/5/2014

The rise of mobile users and apps, coupled with the continued growth in SaaS, has transformed traditional business environments. Identity is the new perimeter. Learn what you can do with a centralized Identity Access Management (IAM) service across this hybrid IT environment.

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5 Reasons to Consider SaaS for Your Business Applications
By Oracle | 27/3/2014

Once a popular topic in IT circles, cloud computing is now part of the business vernacular. Learn five reasons why LOB managers should consider business applications delivered using the software-as-a-service (SaaS) model.

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Context Based Authentication
By SafeNet | 28/10/2013

In this infographic, there are two stories. Jeff uses a context-based authentication to securely authenticate on multiple devices. Stella does not. But whichever route your organization chooses to take, authentication solutions ensure that only verified users are able to connect to sensitive corporate assets.

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