White Papers: application

There are two types of IT Service Management systems, ones from when IT just meant “IT Equipment” and today’s approaches that streamline ITSM and provides a speedy IT Infrastructure Library compliant service – that do not have the limitations of being a customisable toolkit. Find out how to improve productivity and reduce your administrative overhead. Click to download now.

IBM® WebSphere eXtreme Scale provides a powerful, elastic, high-performance solution for scalability issues through caching and grid technology. This IBM Redbooks® publication shows architects and IT personnel how to leverage the power of WebSphere eXtreme Scale technology to enhance data caching performance in their enterprise networks. Learn more about the challenges and benefits of integrating WebSphere eXtreme Scale with other middleware products.

As organisations expand into new territories, they face a number of operational challenges. They need to adapt to the business rules of foreign countries, including government regulations, reporting requirements and variations in tax and labour laws. They must accommodate multiple languages, multiple currencies and varying local best practices. Businesses have a variety of strategies to select from when implementing ERP systems across their global organisations. Find out more.

When considering whether to move an application to the cloud, it is important to consider both the business purpose of the application and the role that application plays in supporting business and IT strategies. This context is important for considering whether to transition an application to a cloud environment, or whether to rearchitect or “transform” the application – and if so, how to do it. IBM has developed a methodology and tool for determining how to approach these decisions and optimise the benefits from applications being delivered from a cloud environment. Read now.

Consumerisation of IT continues at a rapid pace, but it’s not just about new devices; it’s redefining the entire relationship between IT and end users, introducing potential opportunities for businesses to leverage this new model to expand their business, reduce enterprise costs and attract and retain new customers. Read this case study to understand how Qantas safeguards their reputation, revenues and customer experience through providing a seamless end to end online experience.