Enterprises, both small and big, are evaluating cloud computing and, in increasing numbers, are moving their IT infrastructure to the cloud. While deploying a cloud application, or subscribing to a cloud-based service, organisations can struggle with integrating with their existing enterprise applications. In this whitepaper, we give look at each type of integration and identify the associated functional area for each integration point.
In 2012, Queensland Teachers Mutual Bank undertook 'Staffroom for Improvement', an annual campaign focused on building the bank's reputation and customer engagement. In this case study, we look at the lessons learnt and how their co-ordination of existing channels lead to greater customer insight. Click to download!
As radical innovations in technology are increasing the importance of IT in achieving a company's core business objectives, the role of IT professionals are increasingly becoming more important. In this Economist Intelligence Union survey, we look at the predominant challenges faced by CIOs and the need for them to be more strategic in their thinking, rather than just focusing on operational matters. Click to download!
Information technology plays an increasingly significant role in determining how companies interact with customers, partners, prospects and suppliers-- and how firms function internally. This intelligence report, pulled together by the Economist, explores what it means to operate, innovate and introduce emerging technologies as a strategic CIO and offers advice to CIOs still making the transition to a more strategic role.
When it comes to resource management and capacity planning, organisations face critical challenges that they must address - regardless of size, scope, or activity. In order to resolve these concerns, they must mitigate project delivery delays and overruns, quality issues, and, in the long term, negative bottom line impact. In this comprehensive benchmark study we look at pain points, business risks and the opportunities available. Read more now.
Automating DSD operations is a proven practice to help solve problems and gain the ensuing productivity and profitability benefits. Mobile computing applications can help prevent order-entry errors and assist DSD staff in managing inventory more accurately and efficiently.
This white paper discusses key considerations when selecting mobility solutions, and unveils how mobility-enabled operations can improve route accounting and DSD efficiency, reduce operating expenses, and boost customer satisfaction.
With the ease of adopting cloud computing, it is inevitable that some data and applications will eventually move there. Cloud providers offer many options for moving and storing data in the cloud, and often provide service level strategies well beyond the financial capabilities of small and medium businesses. Read more.
Advances in mobility and client computing technology combined with the ubiquity of the Internet and social media are creating a culture and desire for constant connectivity and anywhere access to information. As these trends extend from the home into the work place, IT managers should consider seriously the opportunities for increased productivity and communication with customers and constituents, as well as understand the increased security risks posed by online, anytime access to private networks and data. Read more.
CIOs have never been as business-focused as they are today, often ranking IT investments that contribute to the top-line above other investments. However, despite tightening budgets, CIOs are also investing in future performance. Read more.
Analytics is all about gaining insights from the data for better decision making. The business press is abuzz with examples of leading organisations across the world using data-driven insights for strategic, financial and operational excellence. Read more.
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