In an increasingly connected world, your company’s online presence is often the first - and sometimes the only – way that your customers and clients engage with you. In this whitepaper, we look at how companies can leverage the right technology and service to deliver a secure network infrastructure - from internal communication and record-keeping to product design and financial management.
This infographic details the effects a new operating system that has solved desktop problems for more than 700,000 healthcare professionals, 1.8 million financial service users, 250,000 education users, over 300,000 pharmaceutical users and 1.7 million public sector users on more than 6 million end points.
An Enterprise Resource Planning (ERP) system is a series of software applications that collect and compiles data from different departments to enhance collaboration and co-ordination within the business. If you’re looking to implement your first ERP system, or to upgrade from an existing system, this whitepaper offers eight simple steps for selection that will lead to long-term strategic success.
In this infographic, 300 IT decision makers in companies of various sizes in the UK identify the key concerns and how they are being managed within their companies. The companies vary in size and cover three key sectors; defence/aerospace, local government and finance/banking. Find out where the majority of threats are coming from and how they are being mitigated today.
According to Forrester, 72 per cent of customers prefer using a company’s website to answer their questions. But only 52.4 per cent actually find the information they need online. Customers want to solve their issues quickly and easily, and providing the right solutions means greater customer retention and revenue streams - but this is sometimes not the case. Download to find out more.
The new rules of customer engagement have had major implications on the way your customers do business with you. Historically, the B2B selling process has been very fragmented with the use of highly customized and siloed applications, however today B2B buyers today can leverage multiple sources to find out more about your products or services. In this executive strategy brief, we will explore customer experiences throughout the selling process and ways to improve sales performance.
Getting sales territories and perfecting their associated incentive compensation plans is a challenge even for the most seasoned of sales executives. The effectiveness of a plan relies heavily on the data available and how it’s being utilised. In this global survey of 229 sales/marketing executives, we look how sales managers use data—or respond to the lack of it—in developing sales territories and incentive compensation plans.
Cunningham Lindsey, a leading claims management company that specializes in fraud, not only uncovered an organized fraud ring but also established an efficient process for helping their insurance customers identify legitimate claims from the fraudulent ones. In this case study, find out how possible fraudulent claims were flagged, leading to the discovery of a criminal fraud.
The amount of money lost to fraud a year is staggering:globally, organisations lose 5% or $2.9 trillion in revenue annually. Today's fraud is committed on electronic networks at lightning speed by global rings of criminals, terrorists and insiders using sophisticated methods hidden in complex layers of transactional data. Download to find out how to empower analysts to search multiple data sources simultaneously to visualise transactions and timelines.
Copyright 2014 IDG Communications. ABN 14 001 592 650. All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of IDG Communications is prohibited.