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White Papers: mobility


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Top 8 Considerations to Enable and Simplify Mobility
By ServiceNow | 3/4/2014
IT departments have a huge opportunity to make their enterprises more agile, cost efficient and competitive by embracing the opportunities available through mobile devices and connectivity. Embracing mobility doesn't have to be complicated or costly - this report tells you how.
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How to Transform Your Mobile Customer Care Strategy
By Oracle | 27/3/2014
It’s all about the SCI: the smart, connected interaction. Walk down your own unique path and connect with your customers through their mobile devices. It’s not easy - mobility increases the number of variables going into each interaction, requires the preservation of context as interactions across channels, but it allows each interaction to naturally evolve. Read this document to learn how to go SCI and naturally connect with your customers.
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2013 Trends to Watch: Customer Experience and Interaction
By Oracle | 27/3/2014
Don’t let your customers move faster than your company does with digital interactions. Migrate to the new interconnected service culture, powered by smart devices and the Web to beat the competition and satisfy customers. Read this document to see how you too can climb up to cloud level and use new multichannel applications as your customer service solution.
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2013 Trends to Watch: Cloud Services
By Oracle | 27/3/2014
Cloud is now largely viewed by enterprise customers as a viable, sometimes necessary path to outsourcing and service delivery and is a strategic, mobile, and integrated platform which reduces short term IT costs and ensures long term savings. This document focuses on the trends that are driving decision-making on cloud including the growing connection between cloud, mobility, and data; cloud services governance and integration; and continuing development of cloud ecosystems among vendors. Learn how and why companies are deploying cloud services while managing security and compliance, and read how vendors are striving to become more innovative to meet new client needs.
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Stop Paying the Earth for Global Roaming
By Macquarie Telecom | 26/3/2014
Why do we continue to pay the earth for global roaming? With Telstra increasing global roaming charges by 100-500% in over 180 countries, bill shock can only get worse. This paper investigates why, what and how your company can address the need for global coverage.
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VDI your users will love
By Citrix | 25/3/2014
Not all VDI solutions are alike. To deliver the best results for your business, you need to make sure the solution you choose can enable full productivity not just in the office on traditional endpoints, but anywhere people work, on any device they use. Read on to find out how you can provide access to virtualized apps and desktops from anywhere, on any device, with a great experience in any scenario.
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IDC MarketScape Excerpt: Worldwide Client Virtualization Software Assessment
By Citrix | 25/3/2014
The rise of BYOD is creating governance and regulatory nightmares while providing end users with unprecedented flexibility and agility. While IT is still intrigued by the possibility of a better desktop management model and the operational savings client virtualization software could deliver, it is the increased governance and the ability to deliver desktops, applications, and data to any device that are driving today's purchases.
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5 Best practices to make security everyone’s business
By Citrix | 25/3/2014
Employees are one of your greatest risks to information security. We share five proven techniques to strengthen your security strategy and protect your business.
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10 essential elements for a secure enterprise mobility strategy
By Citrix | 25/3/2014
Best practices for protecting sensitive business information while making people productive from anywhere.
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Taking Windows mobile on any device
By Citrix | 25/3/2014
The ability to take Windows applications and desktops mobile has many advantages, but the variation in mobile device types, including form factor and platform, makes the process of identifying a single solution to address all the employees’ requirements complex. What strategies should you consider to address this challenge?
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