International wireless roaming is an ongoing concern for companies that do business overseas. The challenge for all companies with international travellers needing mobility is to strike an appropriate balance between cost, ease of use, and providing employees the means to be accessible while getting their jobs done when on the road. In this whitepaper, we look getting the mix right.
The new frontier of mobile and social is a game changer, opening new channels in which consumers and brands can interact. This whitepaper details the results of a survey spanning consumers in the US, UK, Singapore and Australia, exploring their expectations of using mobile devices and social media to engage with brands. The results confirm that consumers live across various channels, and as part of their experience there is an expectation of consistency, value and individualised attention. Read more to learn who you’re talking to, what to say and where to say it.
Many firms are acutely aware of the risks associated with lost or unrecoverable data on employee devices, including desktops, laptops and mobile devices. Companies simply cannot overlook the consequences of public exposure that would likely result if sensitive data is lost, stolen, compromised or cannot be located. This white paper explores the challenges associated with safeguarding data and opening up universal access for distributed desktop and laptop systems residing at the edge of an organization's IT infrastructure.
Gartner reports that Business Intelligence, Mobile Technologies and Cloud Computing rank 1-2-3 as the 2013 Global CIO Technology Priorities. These three trends, labelled the “Perfect Storm” of new technologies, are transforming every link in the IT value chain, promising to deliver more efficient, responsive and dynamic IT operations. But this also means massive shifts in the way IT applications and services are created, deployed and maintained. This whitepaper aims to help you begin the journey to efficient modern data management
Think back to the last time all your employees were in the office, at their desks, on the same day. It’s no surprise that you might struggle, between travel and off-site meetings, remote staff, flexible schedules and sick days. In today's competitive business climate, organisations need to maintain productivity and connectedness with their staff, despite not always being onsite. In this whitepaper, we look at five ways you can improve productivity, no matter where employees are.
BYOD trends are putting pressure on IT departments to support all personal mobile devices in all work spaces, while Analysys Mason forecasts that revenue from mobility for mid-market enterprises will grow to US$79 billion by 2018. This white paper looks at the power of mobility as part of a unified communications (UC) platform; the competing interests of IT departments, and why vendors supplying these solutions are well prepared to meet the needs of mid-market enterprise technology and business challenges.
The balance between employees’ satisfaction and protection has always been a struggle for IT administrators. There is a clear trend that secure access to enterprise and cloud resources has become a top priority and the challenge has become how you can balance security needs whilst keeping costs down and access convenient. This whitepaper looks at the recent innovations in two-factor authentication and how enterprises successfully walk this tightrope.
While corporations are issuing a growing array of wireless devices into the workplace, employees, partners and guests are also bringing in personal smartphones, tablets and laptops and expect to be able to connect them to the network seamlessly. Find out how your organisations can deliver high-performance applications, anywhere, on any device and over any access media.
The new rules of customer engagement have had major implications on the way your customers do business with you. Historically, the B2B selling process has been very fragmented with the use of highly customized and siloed applications, however today B2B buyers today can leverage multiple sources to find out more about your products or services. In this executive strategy brief, we will explore customer experiences throughout the selling process and ways to improve sales performance.
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips, whether it is viewing information on potential clients, editing documents, taking notes and contact management. In this whitepaper, we look at the level of access needed by workers on the road, and how enterprises can deliver a more mobile, collaborative and data-rich business world. Click to download!
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