Many organisations today use a collection of Business Intelligence (BI) tools and applications to allow experts to gather information from a variety of sources, analyse it, and share it with managers and staff. However, ever-increasing business dynamics and increased competition means businesses now require a much higher level of value from their BI investments. BI must now help drive profitable growth, change, and many other operational and financial performance goals. Not only does BI need to deliver significant Return on Investment (ROI), but it also needs to be deployed in a manner that minimises Total Cost of Ownership (TCO). Read more.
Private clouds enable on-demand access to a shared pool of servers, storage, applications or IT services.
Database consolidation streamlines IT infrastructure by reducing the number of databases and the number of database servers. Companies that have consolidated databases in a private cloud have cut downtime, management costs, security risks and capital expenses. At the same time, they have increased performance, availability, data quality and decision-making agility. Read more.
This case study will focus on one organisation that recently chose to go the database packaging route. The study highlights the challenges facing the organisation, and illustrates how the Oracle Database Appliance offered the tools and features that exceeded the expectations of the organisation, both in cost savings and in better overall use of IT manpower. Read more.
The information technology industry is undergoing a paradigm shift in the way computing resources are procured. Cloud computing is emerging as a key area of focus for CIOs and IT decision makers due to its ability to save costs, increase business agility and deliver IT in an on-demand manner. This paper provides insights into the adoption of cloud computing in Asia Pacific and the cloud implementation roadmap, as well as achieving cloud monitoring and service management through IT Management-as-a-Service.
Service management platforms have a vital role to play, but in most organisations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value. This proves true even in organisations that have migrated to new solutions in recent years. This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how Nimsoft Service Desk delivers on these key requirements.
The Nimsoft for Network Monitoring solution verifies network connectivity to devices and application services revealing accessibility and network latency. The solution auto-discovers network interfaces, monitors interface traffic and calculates bandwidth utilisation. Interface variables are polled for status data and the solution receives unsolicited SNMP traps. Syslog monitoring is supported for non-SNMP devices. Status data is analysed and displayed in graphical alarm consoles, performance reports and SLA reports. Read more.
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities and efficiencies customers have realised. Today, organisations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service model. This paper shows how Nimsoft Service Desk enables organisations to make the most of this opportunity.
Business processes define how the enterprise does business. Process types are many and can be described as human, system, document or decision based. These processes provide the backbone for business change and seizing business opportunity. It is often business critical process that differentiate one company for the next and provide strategic advantage. Read more.
The drive to innovate is, in part, fuelling Cloud adoption, where the ‘need for speed’ often trumps conventional risk, total cost, project management, application development and other key governance considerations. In this mix, how do the foundational business technology management frameworks help or hinder this rush to get products and processes ‘out the door’? Do the conventional methodologies such as agile application development, project management and information security need to be redesigned or to have their rigour diluted to meet the new environment? This paper explores 7 key considerations that every business must consider in order to guarantee successful outcomes.
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