For years, most companies have dealt with the evolving dynamics of data archiving by addressing an immediate need rather than building a long-term strategy. But over time, putting all information on costly storage is likely to be very expensive. This whitepaper explains why it’s time for organizations to start to strategically evaluate archive solutions for capabilities they need, both now and in the future. While no technology is future proof, an archiving solution can make you “future ready.”
The new rules of customer engagement have had major implications on the way your customers do business with you. Historically, the B2B selling process has been very fragmented with the use of highly customized and siloed applications, however today B2B buyers today can leverage multiple sources to find out more about your products or services. In this executive strategy brief, we will explore customer experiences throughout the selling process and ways to improve sales performance.
Whilst offices are still one of our most powerful collaboration tools available, global collaboration requires us to communicate wherever we happen to be using a host of other tools. In this whitepaper, we look at the future of business collaboration technologies and strategic orientation that leads to best practice.
With some of the highest levels of social media penetration, mobile device ownership, and Internet connectivity in the world, Asian markets are ripe for more innovative and adept interactive engagement. In this study, we look at how marketers in the region express high hopes for digital, but hare held back with limited budgets and a region-wide lack of talent and training. Click for more
Because of the growing complexity of IT architecture, organisations need to think more strategically about their approach to license and asset management. In this whitepaper, we hear the insights from industry leaders and discuss five reasons why IT departments need a centralised, coordinated and proactive approach to license and asset management. Click to download!
In 2012, Queensland Teachers Mutual Bank undertook 'Staffroom for Improvement', an annual campaign focused on building the bank's reputation and customer engagement. In this case study, we look at the lessons learnt and how their co-ordination of existing channels lead to greater customer insight. Click to download!
As radical innovations in technology are increasing the importance of IT in achieving a company's core business objectives, the role of IT professionals are increasingly becoming more important. In this Economist Intelligence Union survey, we look at the predominant challenges faced by CIOs and the need for them to be more strategic in their thinking, rather than just focusing on operational matters. Click to download!
Information technology plays an increasingly significant role in determining how companies interact with customers, partners, prospects and suppliers-- and how firms function internally. This intelligence report, pulled together by the Economist, explores what it means to operate, innovate and introduce emerging technologies as a strategic CIO and offers advice to CIOs still making the transition to a more strategic role.
When organisations face the challenges in maintaining their competitiveness in a dynamic business environment, their ability to meet their time-to-market goals all depend on deploying agile and efficient IT infrastructure. In this whitepaper, we explore the choices in deploying mission-critical applications and how to deliver an open and flexible environment. Click to download
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