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White Papers: unified communications


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Finding Common Ground for Collaboration in Virtual Organisations
By BT | 14/10/2013
Whilst offices are still one of our most powerful collaboration tools available, global collaboration requires us to communicate wherever we happen to be using a host of other tools. In this whitepaper, we look at the future of business collaboration technologies and strategic orientation that leads to best practice.
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Case study: Robinson Legal integrates an all-in-one unified communications and collaboration (UCC) solution
By Aastra | 28/2/2012
A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.
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Case Study: Keeping information on the move: Clearswift protects Maman, the logistics experts
By Clearswift | 28/11/2011
Time is money. Every minute a consignment is held up in transit costs money and causes problems. Web and email are mission critical business tools that enable Maman, and their customers, to efficiently collaborate with partners across the globe. Spam, and other web based threats can result in delays that ultimately lead to missed deadlines - keeping the lines of communication open is therefore a key priority for Maman. Read on.
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Unified & Collaborative Communications
By Aastra | 14/11/2011
The demands on day-to-day business activities are changing all the time with the wide variety of communications media now available being a major contributing factor. They also serve to cut response times, thereby speeding up processes. With employees often working across many different sites being able to control their availability, enables new opportunities for working more efficiently.
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Telephony and more Best Performance for your Business Communication
By Aastra | 14/11/2011
Unified & Collaborative Communications (UCC) is currently a catchword in modern communication. At Aastra, this means that various media, such as e-mail, fax, video and, of course, telephony, are deployed together as a solution package.
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How to Choose an SMB - Unified Communications as a Service (UCAAS) Solution
By IDG Communications | 4/11/2011
The on-premise deployment of Unified Communications (UC) continues to be a source of considerable corporate angst especially for the Small to Medium Business (SMB) sector. IT research firm Gartner believes UCaaS will be adopted as an adjunct service by large enterprises and as a core service by SMBs before 2015. To help SMBs choose the best offering and develop a suitable roadmap Computerworld has prepared this special feature profiling the major offerings in the Australian market.
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Video: Data Centre Switching
By Alcatel-Lucent | 27/10/2011
This 2 minute video is a product demonstration on Alcatel-Lucents new Data Centre switching solution. The demo discusses the integration and the 3 elements breakdown.
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Video: How to Integrate Conferencing Systems & Unified Communications
By Alcatel-Lucent | 27/10/2011
This 2 minute video by Peter Anderhom, Product Manager for Unified Communications ( Alcatel-Lucent) demonstrates the integration between Alcatel-Lucents' video conferencing systems and Alcatel-Lucents unified communications.
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Video: Visual Collaboration - Boost Employee Productivity and Drive Customer Interaction
By Alcatel-Lucent | 27/10/2011
This video by Frost & Sullivans VP of Information & Communication Technologies Group', Rufus Connell, delves into how savy comanies are realising that the key to success in the 21st Century workplace is to implement enterprise communications technology to increase virtual collaboration.
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CIO Perspectives: Best-Practice Approaches to Deploying Video Collaboration Across the Enterprise
By Polycom | 20/10/2011
This whitepaper helps CIOs looking to adopt telepresence solutions within their organisation build the business case for video collaboration within a unified communications environment. Sharing best-practice approaches and real-life examples from like-minded CIOs across Asia Pacific such as those of global consulting firm KPMG, manufacturer Indian Farmers Fertiliser Cooperative (IFFCO), China Merchants Bank, Huabao Shoes, Inpex and Japan’s Astellas Pharma Inc., the whitepaper looks at how these organisations successfully deployed video collaboration across their organisation and encouraged adoption, achieving rapid ROI and satisfying key business objectives.
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