Unified communications Whitepapers


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True cost of ownership for unified communications: How vendor selection impacts ROI
By Shoretel | 5/2/2016

Nemertes’ annual study on IP Telephony/Unified Communications real-world Total Cost of Ownership finds organizations spending less on their on-premises IP telephony and UC deployments driven by competition between vendors and by improved knowledge among IT staffs. This paper provides the details on how vendor selection impacts ROI.

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5 reasons your phone system may be outdated
By Shoretel | 5/2/2016

Your phone system is the communication hub that connects employees, partners and customers. But does your phone system include modern capabilities that fully support your business? This e-book outlines five important questions you should ask to determine if your phone system has the capabilities and features you need to help your business thrive.

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Choosing the right virtualisation platform to suit your business needs
By VMware Australia | 20/1/2016

With the footprint of virtualisation expanding across organisations, it is crucial to choose a reliable platform which will allow companies to improve business agility while avoiding disruption. Find out in this whitepaper how choosing the right virtualisation platform can help companies to reduce 53% of infrastructure management cost while receiving 2.4 times return on investment.

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Managed telephony discussion paper
By Crosspoint Telecom | 26/8/2015

At a business level, modern organisations frequently adopt a mix of managed and self-managed services in order to meet their internal technology requirements. However, the question remains: what’s the right balance between managed and self-managed telephony services for a company? This paper provides an overview of the components of an IP-based telephony solution, as well as the various managed options and services available to your business.

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Top Reasons for CEOs to Choose Unified Communications
By Shoretel | 2/5/2014

CEOs frequently face difficult decisions, but choosing a unified communications (UC) system that is simple to deploy, manage and use should not be one of them. This whitepaper details the benefits of a UC service for end-users, business decision makers and IT.

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Frost & Sullivan Research: A Structured Approach to Deploying Communications Endpoints in the Enterprise
By Shoretel | 2/5/2014

Communications endpoints are a key part of the enterprise workers' tool kit. But businesses must address security and operating costs arising from BYOD arrangements. This guide covers the four phases of a communications endpoints deployment to maximize the return on IT and communications investment.

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Nemertes Research: Assessing IP Telephony Total Cost of Ownership
By Shoretel | 2/5/2014

Understanding total cost of ownership for implementations is critical to sound decision making. This whitepaper features cost data from 211 enterprises for seven leading IP telephony (IPT) and unified communications (UC) vendors. The results help buyers to consider all areas of cost.

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Forrester Research: Build a Better Business Case for UC
By Shoretel | 2/5/2014

This report outlines a solution for IT I&O professionals building out communications and collaboration infrastructure. It’s designed to help define and build the business case for unified communications (UC), including key needs, drivers, and likely benefits of a UC deployment.

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Bell Gully Law Firm Success
By Idvio | 19/2/2014

Read this whitepaper to find out how one of New Zealand’s oldest leading law firms was able to remove tangible risk to the business and enhance productivity by rapidly deploying an improved fundamental Unified Communication solution.

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Assessing IP Telephony Total Cost of Ownership
By Idvio | 19/2/2014

Understanding total cost of ownership (TCO) of IP telephony (IPT) and unified communications (UC) implementations is critical to sound decision making. Based on data gathered from 211 Enterprises, this whitepaper reveals TCO for each vendor across a range of implementation sizes.

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