Rival offers discount to SonicWall users miffed by glitch

Astaro looks to lure customers disgruntled by temporary loss of security protections

"I do see a lot of their customers jumping ship over issues like this," the admin said. He added that there are "a dozen different ways" for vendors to license products without resorting to the "Draconian" real-time license-validation scheme that SonicWall has adopted. The company's use of a remote-kill feature to shut down security services on customer systems is "completely unacceptable," said the admin, who described Astaro's 50 percent discount as interesting but didn't say if his organization would take advantage of the promotion.

SonicWall officials didn't respond to a request for comment on Astaro's trade-in offer before this story was posted.

Comazzetto said Astaro had received three inquiries from SonicWall users as of this morning, one of which appeared to be from a fairly large customer.

This is the second such promotional campaign that Astaro has launched this year. In June, it announced a trade-in program with a 20 percent discount for users of Cisco Systems's PIX security appliance products -- an offer that followed Cisco's announcement earlier this year that it was discontinuing sales of the popular firewall line effective July 28.

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