ACMA finds two more telcos breach TCP code

Touch Mobile and Jadi 1 failed to publish critical information summaries on plans

Australia’s telecom regulator slapped two Victorian telcos for failing to make critical information summaries about plans available to customers.

The Australian Communications and Media Authority (ACMA) issued directions on Monday to Touch Mobile and Jadi 1 to comply with clause 4.1.2 of the Telecommunications Consumer Protection (TCP) code. The requirement, which became effective 1 March, allows consumers to more easily compare telco plans on a like-for-like basis.

Jadi 1 has already begun to comply with the direction, according to the ACMA.

The ACMA previously issued warnings to three other telcos who failed to publish critical information summaries. In April, the agency issued warnings to Activ8me and Sure Telecom; in May, it sent another warning to iTalk.

“These two directions, and earlier formal warnings to three other providers, are a reminder to industry participants that the ACMA continues to monitor the industry and is serious about enforcing compliance,” said ACMA chairman, Chris Chapman.

Follow Adam Bender on Twitter: @WatchAdam

Follow Computerworld Australia on Twitter: @ComputerworldAU, or take part in the Computerworld conversation on LinkedIn: Computerworld Australia

Join the newsletter!

Error: Please check your email address.

Tags Australian Communications and Media Authority (ACMA)telecomplansconsumer protectionTCP codeTouch MobileJadi 1

Show Comments
[]