Stories by Esther Shein

Decisions, decisions: Choices abound as data center architecture options expand

When the American Red Cross talks about mission-critical systems, it's referring to the blood supply that helps save lives. The non-profit organization manages 40% of the U.S.'s blood supply, so stability, reliability and tight security are of paramount concern, says DeWayne Bell, vice president of IT infrastructure and engineering.

Data center fabrics catching on, slowly

Early adopters say the expense and time spent to revamp a data center's switching gear are well worth it; benefits include killer bandwidth and more flexibility.

Data analytics driving medical breakthroughs

A hospital is usually a pretty busy place, but the neonatal intensive care unit at Toronto's Hospital for Sick Children has been buzzing with even more activity than is customary. Thanks to a new technology partnership, the hospital is working to use analytics to predict more accurately than ever before which premature babies are at most risk for disease and infection.

Guide: How to bulletproof your website

'Tis the season to begin ramping up online shopping activity, and for retailers that means doing all they can to ensure their websites are up, highly available and able to handle peak capacity. Looming in many IT managers' minds is the cautionary tale of Target, whose website crashed twice after it was inundated by an unprecedented number of online shoppers when the retailer began selling clothing and accessories from high-end Italian fashion company Missoni.

Avatars rising in the enterprise

Avatars aren't just for the movies or for techies with time on their hands. Organizations are using virtual worlds for training, simulation and prototyping, among other things.

Telepresence catching on, but hold onto your wallet

With the economy in a downturn, it's no surprise that companies have been slashing travel budgets. But at MetLife, officials say the focus is also on employees' quality of life, keeping them home as much as possible.

Open-source CRM and ERP: New kids on the cloud

When Nikon decided to merge and consolidate customer data from more than 25 disparate sources into one system, officials didn't want the burden of maintaining it in-house, yet whatever they went with had to meet all their requirements and work picture-perfect.

Saved by SaaS: Data backup via software as a service

A data storage crash is the last thing a collision-repair shop needs to worry about. So when John Sweigart realized that the software he was using to manage his business was no longer compatible with the way he was backing up data, he knew it was time for a different option.

Saved by SaaS: Data backup via software-as-a-service

The last thing a collision repair shop needs to worry about is a data-storage crash. So when John Sweigart realized the software he'd been using to manage his business, The Body Shop, was no longer compatible with the way they were backing up data, he knew it was time for a different option.

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