Stories by Thomas Wailgum

Retailers Going Green, But Customers Remain Apathetic

You have to feel bad for most retailers: The global economy tanked in 2008, sales plummeted and many well-known chains went out of business. Today, shoppers have come to expect half-price sales on nearly everything in stock.

The trouble with supply-chain best practices

Best Practices: It's an often overused term that can apply to literally any decision-making process: parenting quandaries, personal finance questions, buying a house, getting a job, or selecting a puppy breed.

In-flight Wi-Fi turbulence: Travellers reluctant to pay

In 2008, the number of commercial aircraft that offered in-flight Wi-Fi service totaled just 25, according to market researcher In-Stat. By the end of 2010, however, In-Stat predicts that number should reach 2,000 planes.

Data everywhere, but not enough smart management

Today, most enterprises are finally facing up to the "data, data everywhere" phenomenon-an awe-inspiring and unprecedented push and pull of data and information needs. The push: Terabytes of data flooding enterprise systems and applications, a surge which Gartner predicts will grow by 650 percent during the next five years. The pull: Savvy users demanding sweeping, individualized access to analytics and business information.

What Star Wars Teaches Us About Career Management

It's been really difficult using the Force to convince your HR manager or boss to see things your way: Your threats of turning fellow workers to the Dark Side sound hollow and that Jedi mind trick you've been working on for the past six months doesn't seem to be getting you anywhere. Your big promotion? You might as well be working in the Spice Mines of Kessel.

Tech vendors: ignore those dollar signs behind the curtain

As is the case with selling McMansions, Mercedes SUVs and 63-inch HDTVs, pushing expensive technology products and services during a global recession isn't an enviable task. Late last year, when the economic meltdown began and corporate IT budgets went under the CFO's knife, tech vendors had to hastily reevaluate their marketing messages and overhaul their sales tactics.

How to Win CFO Friends and Influence Business People

Conventional wisdom and decades' worth of IT project failures and less-than-desirable outcomes tell us that every tech-related investment-from a massive SAP ERP rollout to a small Salesforce.com SaaS CRM deployment-comes with some amount of risk.

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