Stories by Charles Ornstein ProPublica

‘Please Wait': New-and-Improved Has Same Old Problems

After a glowing news conference yesterday citing "night and day" progress on, I decided to log in this morning and take the Web site for a test drive, as I'm sure many others are doing. Early reports had been promising. What I found was hardly encouraging -- long delays loading pages, an endless circle of tasks (some already completed) and ultimately an error message.