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  • 15 September 2004 10:50

Avaya Appoints Asia Pacific Marketing Manager for Global Services

AUSTRALIA – Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services, today announced the appointment of Emma McCormack as Regional Marketing Program Manager, Avaya Global Services.

In her new role, McCormack’s responsibilities will be to support the Avaya Global Services sales and delivery team in growing services revenue regionally. She will also work closely with Avaya BusinessPartners to promote Avaya Global Services, and ensure they have access to the service tools they need to support their customers.

Avaya Global Services helps customers deliver superior business results from their communications networks worldwide. With expertise in multi-vendor, multi-location and multi-technology networks, Avaya offers one of the industry’s most comprehensive portfolios of solutions and services encompassing voice, data, IP Telephony, contact centre, messaging, and unified communication solutions.

Michael Clarkson, General Manager, Avaya Global Services, South Pacific said: “Increasingly we are seeing that customers want a single point of accountability for their communications needs. Avaya Global Services offers superior technical and support services that allow businesses to concentrate on their core activities, knowing their networks are in expert hands.

“The appointment of a regional marketing manager will enable us to expand our reach and drive growth in services revenue whilst continuing to deliver the best solutions to customers across the Asia Pacific region,” he said.

Prior to joining Avaya, McCormack was with PeopleSoft, holding marketing positions both within Australia and in the United States and was Marketing Programs Manager at Systems Union before starting with PeopleSoft.

McCormack holds a Bachelor of Arts from the University of Sydney, a Diploma of Direct Marketing from the Australian Direct Marketing Association, and is currently completing a Masters of Business Marketing from the University of Technology, Sydney. About Avaya Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services. Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services -Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website:

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