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  • 3 September 2003 14:39


Ozdocsonline’s web-based online consultation service now secured to Government standards and industry best practice

Sydney, Australia…SecureNet (ASX:SNX), Australia’s leading transaction security solutions provider, today announced that it has signed a managed security services agreement with Ozdocsonline, a web-based fee-for-service e-healthcare platform for General Practitioners (GP) and their patients.

SecureNet is hosting the Ozdocsonline e-health platform from its highly secure Trust Centre in Sydney, providing comprehensive managed security and hosting. SecureNet’s managed security services will include firewall and gateway services, network intrusion detection, security monitoring systems and virus protection.

Ozdocsonline is an innovative, highly secure and easy-to-use e-business platform that enables web-based consultations between doctors and their patients. The service, which was established in 2001 by a group of private general practitioners, is designed to complement the normal doctor-patient consultation by providing a convenient and cost effective means for routine follow-up of matters such as repeat prescriptions, referrals to specialists and test results.

“Doctors and patients need to feel confident that information being exchanged over the Internet remains secure and confidential,” said Dr Veronique Lajoie, Managing Director, Ozdocsonline. “SecureNet’s Managed Security Services solution provides a highly secure environment in which these consultations and transactions can be conducted with absolute confidence via a web-browser.”

“We’ve worked with very closely with the Ozdocsonline team to customise a security management solution that meets their stringent requirements,” said Stephen Wilson, SecureNet’s Chief Security Specialist.

“Ozdocsonline needed to be able to demonstrate they were complying with accepted standards and following industry best practice in safeguarding their users’ health information.

“Information Risk Management goes well beyond simply having a firewall, and Ozdocsonline recognised the value of SecureNet’s complete ‘defence-in-depth’ and consulting services,” Mr Wilson said.

A security protocol has been developed to ensure that GPs registering their practice are bona fide. GPs register their own patients, providing them with a username and password. A permissions management engine within Ozdocsonline’s infrastructure ensures that each patient is securely connected to their own GP, and can only access their own health record.

Ozdocsonline opens up a new revenue stream for GPs for the provision of e-consultation services. Patients pay for e-consultation services online via credit card which is collected and processed through a secure payment gateway.

Ozdocsonline also provides a platform for a joint GP-patient generated Electronic Health Record (EHR) in summary form. EHRs will form a critical part of the Government-initiated HeathConnect program, which seeks to establish a national healthcare information network.

“The nature of Ozdocsonline’s interactions between doctor and patient demands the highest standards of information security and trust to ensure that the doctor-patient relationship remains strictly confidential in a new environment,” said Dr Lajoie. “We are very satisfied that SecureNet is able to provide all security services for this highly critical application.”

According to Mr Wilson, SecureNet’s solution includes Threat and Risk Assessment, security and privacy policy development, network design and Public Key Infrastructure extensions. “We do everything that’s required ‘under the covers’ to ensure the safety, reliability and trustworthiness of the e-health experience,” he said.

SecureNet is the provider of PKI security services for healthcare professionals to the Commonwealth Government. The data centre which hosts the Ozdocsonline servers is certified to Australian Government standards, the same benchmarks set for the Commonwealth Department of Health and the Health Insurance Commission.


With 20 years experience, listed transaction security company SecureNet (ASX:SNX) is unequalled in the Australian marketplace, for e-security services and enabling technologies, to help organisations build online trust with their customers. SecureNet’s consultants and engineers collectively represent the strongest e-security capability available in Australasia.

The company is based around three service lines: (1) Professional Services, including e-security analysis and advice, security review and audit, architecture, design and security systems integration; (2) Trust Services, including a government certified Internet gateway and Gatekeeper accredited Public Key Infrastructure (PKI); and (3) Products, for smartcard-based messaging, enterprise message and key management, secure e-mail, permissions management and perimeter security.


Ozdocsonline is a private company, 80% owned by four individual GPs. The company has developed a web-based secure online communication application which enables Internet connected practices to provide online services to their patients. The system has been in use since May 2001. Ozdocsonline is now expanding its operations nationally and has recently established a Melbourne office.

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