- 10 June 2004 09:49
LogicaCMG and MTU Detroit Diesel Australia Hit the Road
Sydney, Australia, June 10 2004 – Leading global solutions company, LogicaCMG today announced it has signed a three-year multi-million dollar outsourcing agreement with MTU Detroit Diesel Australia Pty. Ltd (MTUDDA), a part of the Business Unit DaimlerChrysler Off-Highway. The agreement includes the transition of all outsourced IT requirements for MTUDDA from the incumbent provider to LogicaCMG, set-up of on-site support and an entire IT hardware refresh.
“Previously, we ran on a totally outsourced model. In choosing a new outsourcing provider, we were looking for a true partner. This time we wanted to sit in the driver’s seat when it came to decisions regarding our IT requirements. We wanted to retain control, but with the support of an expert technology services organisation. LogicaCMG came to us with a flexible, supportive and responsive proposal, and we’re pleased to have begun this new partnership with them.” Rocky Cassaniti, national IT manager, MTUDDA, said.
After working through a 30-day transition from the incumbent outsourcer, LogicaCMG partnered with MTUDDA to create a strong on-site support team, covering all infrastructure requirements, via a fully manned help-desk.
“LogicaCMG’s help desk solution has provided MTUDDA with flexibility, functionality, stability and security – all with a local face. The team is permanently on-site and importantly made up of both LogicaCMG and MTUDDA staff.” Mr Cassaniti continued.
Currently, LogicaCMG is working with MTUDDA on the largest component of the agreement – an entire IT hardware and software refresh. Over the next six months LogicaCMG will look to replace all desktop and laptop computers, printers, servers and operating systems across 19 MTUDDA locations nationally. MTUDDA’s communication infrastructure, such as PABX system and routers, is also being upgraded. In addition, LogicaCMG is working on setting up a VOIP network for MTUDDA. There will be a state by state roll out of the product refresh with an initial pilot occurring at Kings Park, Sydney where the new training centre is located.
Malcolm Risby, managing director, IDT division, LogicaCMG in Australia said, “This technology hardware upgrade project will ensure that MTUDDA maintain smooth communication with their global organisation, and remain ahead of their competition by continuing to be the most state of the art technical and application engineering centre in Australia.”
“The industry, distribution and transport (IDT) line of business continues to be a major focus for LogicaCMG. We are providing both services and solutions to organisations such as Coles Myer, Carlton United Breweries and BHP. It is our IDT domain knowledge and outsourcing expertise that was attractive to MTUDDA,” continued Mr Risby. (Ends)
NOTE TO EDITORS:
About LogicaCMG LogicaCMG is a major international force in IT services and wireless telecoms. It provides management and IT consultancy, systems integration and outsourcing services to clients across diverse markets including telecoms, financial services, energy and utilities, industry, distribution and transport and the public sector. Formed in December 2002, through the merger of Logica and CMG, the company employs around 20,000 staff in offices across 34 countries and has nearly 40 years of experience in IT services. Headquartered in Europe, LogicaCMG is listed on both the London and Amsterdam stock exchanges (LSE: LOG; Euronext: LOG). More information is available from www.logicacmg.com Press Contacts Bianka Demets Melanie Vine Marketing Communications Manager Account Manager LogicaCMG AUGUST.ONE COMMUNICATIONS E: Bianka.Demets@logicacmg.com E: Melanie.Vine@AugustOne.com.au T: 02 9927 3015 T: 02 9955 1866