chat - News, Features, and Slideshows

News about chat
  • Companies test the waters with Facebook chatbots

    Facebook announced last week that businesses will be able to use chatbots in its popular Messenger app. Two companies, The Muppets Studio and theScore, have high hopes for chatbots in interacting with fans.

  • Facebook bug exposes private chats

    A bug allowed Facebook users to view their friends' chat sessions on the site, prompting the social-networking company to disable its internal instant-messaging service. The bug also let people see their friends' pending friend requests.

  • New phishing attack chats up victims

    With many who bank online now wary of phishing attacks, criminals are adding fake live-chat support windows to their Web sites to make them seem more real.

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