Why is Cloud Killing off the Archival Tape Library
Traditional tape-based archival is under threat from cloud storage services that act as an offsite archival medium, facilitating integrated and seamless remote disaster recovery sites. The cloud provides all the advantages of disk-based storage while still competing effectively on price. Because the cloud is essentially remote disk-based storage, it is much faster to find and restore exact files or recover entire servers when combined with sector-based, real-time recovery software. Read more.
Early adopters in industries such as Fleet Management and Transportation will testify that Machine-to-Machine and IoT technologies have been around for decades, with the last 5-7 years innovations in IoT cementing itself in a much broader range of businesses. The ever-expanding list of IoT platform, equipment , connectivity, application providers and so forth, has resulted in a fragmented vendor ecosystem that is not often easy to navigate. Read more for a fully managed solution, end-to-end solution that combines all the pieces of the IoT puzzle Download whitepaper »
This ebook is a discussion of the moving pieces of IT Transformation. To create a meaningful discussion about the challenges of IT Transformation, we’ve engaged some of our best technology minds across the business — from seasoned software architects to migration experts on our Professional Services team. With that in mind, we’ve tried to offer a useful framework for understanding what this evolution might look like in your business. and offer a closer look at IT Transformation results in the trenches. We share real-world successes and challenges from within Rackspace and from companies who’ve been on this journey before. Download whitepaper »
Businesses today are shifting from pushing individual products and services to building long-term customer relationships. These changes shift the firm’s focus from product profitability to customer profitability, as measured by metrics such as customer lifetime value (CLV), a forward-looking indicator of customer profitability. A key contributor to CLV is customer experience (CX), which is (in turn) influenced by customer communications management (CCM). Having data analytics in place for measuring, predicting, and controlling these factors is becoming a competitive differentiator for businesses today. This white paper, which is sponsored by OpenText, explains how CCM facilitates the customer journey and so helps to maximize CLV and discusses the importance of CX and analytics in this process. It also introduces and briefly describes OpenText’s new CCM offering: OpenText Communications Center. Sponsored by OpenText Download whitepaper »