This whitepaper helps CIOs looking to adopt telepresence solutions within their organisation build the business case for video collaboration within a unified communications environment. Sharing best-practice approaches and real-life examples from like-minded CIOs across Asia Pacific such as those of global consulting firm KPMG, manufacturer Indian Farmers Fertiliser Cooperative (IFFCO), China Merchants Bank, Huabao Shoes, Inpex and Japan’s Astellas Pharma Inc., the whitepaper looks at how these organisations successfully deployed video collaboration across their organisation and encouraged adoption, achieving rapid ROI and satisfying key business objectives.
This white paper discusses how Microsoft® and Polycom® have formed a partnership to offer customers an end-to-end, fully interoperable unified communications (UC) solution that combines presence-based, real-time instant messaging (IM), voice, video, and data to immediately lower business costs, improve productivity, and achieve a faster return on investments (ROI). Read on.
Business Case Considerations for Improving Enterprise Performance. As you consider the opportunities to improve speed and agility across your enterprise, identify operations and processes where faster and better-informed decision-making can make a tangible difference in the performance of the business. As a point of reference, we have seen enterprises achieve significant gains in these areas not only with workflows and processes that involve mobile or virtual workers, but also with fixed-location employees as well. In the following sections, we will examine a number of these areas, and illustrate the business benefits using the experiences of real enterprises that have incorporated collaboration into their mainstream business processes and workflows.
This paper argues that Communication-Enabled Business Processes (CEBP) expose the true value of unified communications. Through reducing or completely removing human latency in processes, CEBP allow organizations to enjoy huge competitive and operational advantages.