Whitepapers


Sort by: Date | Company | Title


Define Your Services for Fast and Accurate Service Delivery
By ServiceNow | 22/3/2017

When it comes to delivering IT services, think about how you would rate your organisation on its speed, consistency, and accuracy. Would it earn stellar marks or is there room for improvement?

Read on for guidance - including action plans, best practices, and success metrics - on how to increase IT efficiency, lower costs, and deliver great business value.

Download this now


5 Key Considerations for Effective Security in a Mobile World
By Dilignet | 16/3/2017

The way in which people work has changed. The mobile workforce is a reality. Yet while new ways of working bring many benefits, they demand a new approach to security.

For instance, how do you secure your data and applications on the internet? What happens if a device gets stolen? How do you ensure documents are secure if they are used in public environments? Can you provide quality technical support to users who are working from home? How will your employees ensure that their work and private information remains separate?

Read this whitepaper to find out more.

Download this now


How to Overcome Today’s Top ITSM Challenges
By ServiceNow | 9/3/2017

Turn your service desk into a business function you and your company can be proud of – one that delights your customers with superior support, delivers a predictable user experience, and provides the agility to help you get ahead of the needs of your business.

Download this now


Crossing the Legacy ITSM Chasm: A Risk/Benefits Assessment
By ServiceNow | 9/3/2017

Informed by extensive EMA research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimising changing IT and business requirements. We will also contrast these advances with the risks of staying with legacy ITSM models and then evaluate and itemise the risks of “doing nothing” and allowing legacy ITSM to persist.

Download this now


Consolidate: Get Control of Your Service Desk
By ServiceNow | 9/3/2017

Every day seems like a battle—email, phone calls, unresolved issues, management asking for reports, users losing patience. There’s not enough time to implement the processes that will help you get ahead. You’re operating in chaos, without an efficient way to manage your work, your data, or your team.

It’s time to move into the modern world of IT—not to mention save your sanity. Let us help you modernise your help desk by following a proven process.

Download this now


Three Ways to Get Started with Hadoop
By Dell | 2/2/2017

This business-oriented white paper explains three options for starting your Hadoop journey. This paper also outlines the benefits of Hadoop and highlights some of the many use cases for this new approach to managing, storing and processing big data.

Download this now


Global Technology Adoption Index 2015
By Dell | 2/2/2017

This infographic covers the barriers and outcomes of organisations that use big data.

Download this now


Enterprise Data Warehouse Optimisation
By Dell | 2/2/2017

Dell EMC has partnered with Industry-leading Hadoop distribution vendors to deliver Isilon® scale-out NAS with Hadoop to provide organisations with a highly efficient, massively scalable, and secure data lake to optimise the use of EDW storage resources. With this solution, you can offload ETL and ELT processing from the EDW while providing an efficient active archive for cold data. Isilon, the industry’s #1 scaleout NAS platform, is an ideal choice for storing, managing and protecting data.

Download this now


DELL EMC Intelligent Data Mobility: A modern approach to data migrations
By Dell | 2/2/2017

Intelligent Data Mobility is a strategy and approach to data migration that not only accelerates your value and utility from new equipment, but also delivers the flexibility to simply and efficiently move your data and workloads on an ongoing basis.

Download this now


Data Lakes For Dummies
By Dell | 2/2/2017

Data Lakes For Dummies, Dell EMC Special Edition, shows you everything you need to know about data lakes. You’ll see what they are, and why they can handle your data sorting and storage needs better than existing solutions. You’ll also discover how data lakes can greatly improve access to your data when it’s needed, removing data silos of storage, and how you can find the right data lake solution for your enterprise.

Download this now
[]