Addressing Data Security Challenges in the Cloud Enterprises increasingly recognise cloud computing’s compelling economic and operational benefits. Virtualising and pooling IT resources in the cloud enables organisations to realise significant cost savings and accelerates deployment of new applications. However, those valuable business benefits cannot be unlocked without addressing new data security challenges posed by cloud computing.
Four trends continue to drive changes in the field service market: an increased focus on workforce optimization, improved service quality levels, a move to more flexible software models (for example, software as a service or cloud), and wireless mobility. Read on.
The need for robust datacentre security has never been greater, with CIOs having to account for budget constraints, cloud architectures and flat networks with fewer, natural ‘choke points.’ This whitepaper explores the best application delivery controller for building enterprise cloud networks.
We all know that the main advantage to cloud computing is that companies can reduce IT capital and operating expenses and align their technology spending more directly with utilization. These advantages are strikingly similar to those achieved by implementing shared services. The disadvantages to the cloud—which aren’t necessarily common to shared services—include data ownership, niche integration requirements and agreeable separation. If moving to the cloud makes sense for your organisation, consider the ECM Shared Service model as an initial step in the transition. Read on.
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.
Cloud-based computing represents a powerful new option for managing enterprise content, offering increased flexibility, efficiency, and reduced cost for IT infrastructure, data storage, and applications. However, for a variety of business and technical reasons, most organisations will take a phased approach to adopting cloud-based services, which will require them to continue to maintain their on-premises SharePoint environments during the transition. This white paper, written by Chris Beckett from SharePoint Bits, discusses some of the benefits and risks of hybrid SharePoint deployments, and presents governance considerations that are essential for ensuring a successful migration.
Security management needs to evolve to protect business, government, and individuals from growing cyber threats. This Paper outlines challenges facing security executives and teams and uses an “air traffic control system” analogy to show how advanced security management systems can deliver better security by providing a single point of visibility and coordination for physical, virtual, and cloud assets. Solutions are presented where business processes, policy, controls, and data work in concert to achieve the vision of an air traffic control system for information security.
Accounts payable automation can deliver a rapid return on investment (ROI) by eliminating the risks and waste of paper-based processes and utilising and extending a company’s existing IT infrastructure investments. This paper will showcase how AP automation delivered solid ROI for one customer - Service Systems Associates (SSA), a national provider of service amenities in U.S. zoos, museums, and aquariums serving over 27 million visitors annually, how they determined the right AP automation for their organisation and how they saved $14k annually after implementation.
Productivity and reputation protected. Disruption defused. Business efficiency and continuity ensured. The challenge of maximising email availability really can be addressed at a competitive price. With Email Continuity.cloud strengthening your email availability strategy, outages need no longer be the bane of your business – and a resource-hungry burden on the IT Department.
This whitepaper explains how software-based architecture can enable businesses to leverage the network as an enabling technology; eliminate unused and under-utilized network resources, and build enterprise cloud networks while laying the foundation for service delivery fabrics.