Telecommunications Whitepapers


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Case study: Robinson Legal integrates an all-in-one unified communications and collaboration (UCC) solution
By Aastra | 28/2/2012

A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.

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Avaya Deploys the Avaya Desktop Video Device with the Avaya Flare® Experience
By Avaya | 6/2/2012

A revolutionary new video collaboration device, the Avaya Desktop Video Device has been making waves in the communications industry ever since Avaya introduced the product in the fall of 2010. Avaya’s own employees have been among the earliest users and have seen first-hand how the product can improve collaboration and make people more efficient and effective. Read more.

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No Bull - What Customers Should Expect from Cloud Services
By Blue Central | 15/11/2011

This paper describes how a cloud Services User achieves the true benefits of cloud services and sends warning messages to the providers, hosting companies and telecommunications firms. It also provides clues on how a customer can gain better value from services offered by the new cloud companies and Hosting businesses.

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5 Areas Improved by TelePresence
By BT Australasia | 14/10/2013

People working together can achieve extraordinary things, yet when organisations are dispersed around the country, it can be challenging to bring people together to unlock their potential. In this whitepaper, we look at five ways in which a strong telepresence can enable people to work together in real time and accelerate decision making while saving time and improving working relationships. Click to download!

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Enhanced Service Level Agreements (eSLAs) on the nbn broadband access network
By buisness nbn | 6/2/2019

A "How To" guide on the most important things you need to know when talking to your phone and internet providers

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business nbn Enterprise Ethernet Guide
By business nbn | 7/2/2019

Large business and government enterprises, rely on their nbn broadband access network running smoothly.

For that to happen businesses need a network solution that is capable of providing access to committed information rates nbn™ Enterprise Ethernet is a layer 2 wholesale broadband product that is designed to provide access to the speed, quality and service needs of enterprise end customers.

In this infographic it will provide an outline to businesses as to how business nbn Enterprise Ethernet can help with: 1. run data-intensive applications 2. Concurrently use multiple VoIP voice lines or video conferences 3. Connect or support a large number of sites or employees and VPN services 4. Access cloud applications

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Transitioning Special Services to the nbn access network
By business nbn | 6/2/2019

A Factsheet on the most important things you need to know when talking to your phone and internet service providers

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Getting the most from the nbn broadband access network Guide
By business nbn™ | 24/7/2018

Whether your business is big or small, digital strategy has never been more important. With Australia’s new access network playing a core role, this quick-read guide is about cutting through the clutter and making sure that we add real value to your business.

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Blurring boundaries: The disappearing gap between work and home life
By Clearswift Asia Pacific | 28/11/2011

Call it multi-tasking, life-splicing or bleisure but increasingly, fuelled by advances in technology, employees are blurring the boundaries between home and work. ‘Generation Standby’ employees, never truly ‘switched off’ and always ready to be called upon, are now enjoying, and expecting, greater levels of flexibility and mobility than ever before. Read on.

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Ten common mistakes to avoid when selecting and deploying a mobile solution
By ClickSoftware Technologies | 28/11/2011

Whatever the case, there are very few who would argue against the fact that investing in mobility has the potential to raise productivity, accessibility and visibility. However, as many have already discovered, selecting and deploying a mobile solution is complex and brings many challenges and considerations. Here are some common mistakes and tips to try and avoid them.

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