Modern business is reliant on email. All organisations using email need to answer the following questions: How do we control spam volumes without the risk of trapping a business email? How do we prevent infections from email-borne viruses? How do we stop leakage of confidential information? Can we detect and stop exploitation from phishing attacks? How do we control brand damage from occurring due to employee misuse? How do we prevent inappropriate content from being circulated?
This short guide outlines 10 simple steps to best practice in web security. Follow them all to step up your organisation’s information security and stay ahead of your competitors. But remember that the target never stands still. Focus on the principles behind the steps – policy, vigilance, simplification, automation and transparency – to keep your information security bang up to date.
Today, a new approach to BPM — the use of BPM and SOA together in a layering strategy — offers built-in smartness and high configurability. This dynamic approach to business process management is based on context and content. It offers agility throughout an organization, and it can dramatically increase productivity and time-to-market.
Given how deeply businesses rely on their SAP systems, it’s simple to see that maximizing performance and uptime is critical. What’s not so simple is figuring out how to understand, let alone optimize, performance in these complex, dynamic, and interrelated ecosystems. This paper offers five best practices that can help administrators more effectively measure and improve SAP performance.
In today’s fast-moving global marketplace, businesses that optimise their performance gain a competitive advantage. By combining the power of process automation and integration with SOA, IBM helps organisations grow the business value of existing applications and solutions.
The purpose of any taxonomy is to enable the subject matter to be studied better. This paper presents a data protection taxonomy, that is, a classification of aspects relevant to data protection, that the industry is encouraged to use as a reference when asking and answering questions about data protection. This taxonomy is defined in terms of who, where, what, why, and how. Read on.
Four trends continue to drive changes in the field service market: an increased focus on workforce optimization, improved service quality levels, a move to more flexible software models (for example, software as a service or cloud), and wireless mobility. Read on.
Over the past decade the trend in infrastructure design has been towards scale-out architectures based on the x86 processor, where many machines are clustered together in order to create a virtual mainframe. In this paper we set out to challenge this approach and to demonstrate that modern mainframe technology represents a viable scale-up alternative to the current vogue for racks filled with blades, looking in parti cular at the way organisations can benefit in terms of improved agility, increased reliability and cost savings by consolidating Oracle databases onto IBM’s zEnterprise and Enterprise Linux Servers (ELS).
Cloud-based computing represents a powerful new option for managing enterprise content, offering increased flexibility, efficiency, and reduced cost for IT infrastructure, data storage, and applications. However, for a variety of business and technical reasons, most organisations will take a phased approach to adopting cloud-based services, which will require them to continue to maintain their on-premises SharePoint environments during the transition. This white paper, written by Chris Beckett from SharePoint Bits, discusses some of the benefits and risks of hybrid SharePoint deployments, and presents governance considerations that are essential for ensuring a successful migration.
3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.