A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.
The demands on day-to-day business activities are changing all the time with the wide variety of communications media now available being a major contributing factor. They also serve to cut response times, thereby speeding up processes. With employees often working across many different sites being able to control their availability, enables new opportunities for working more efficiently.
Unified & Collaborative Communications (UCC) is currently a catchword in modern communication. At Aastra, this means that various media, such as e-mail, fax, video and, of course, telephony, are deployed together as a solution package.
This 2 minute video by Peter Anderhom, Product Manager for Unified Communications ( Alcatel-Lucent) demonstrates the integration between Alcatel-Lucents' video conferencing systems and Alcatel-Lucents unified communications.
This video by Frost & Sullivans VP of Information & Communication Technologies Group', Rufus Connell, delves into how savy comanies are realising that the key to success in the 21st Century workplace is to implement enterprise communications technology to increase virtual collaboration.
Avaya Crashes the Video Party
Unified Messaging (UM) may not be the most fashionable topic at the moment – yet the productivity gains it can provide remain undiminished. Organisations thinking about implementing Unified Communications (UC) need to think carefully about how UM fits into their overall communications plan, as well as how they will integrate and rollout new services.
With the challenges of sovereign debt, economic malaise, youth unemployment, resource scarcity, we may need to rethink and rebuild many of the organisations and industries that have served us well for decades, but have reached the end of their life cycles. In this report we discuss the new approaches in mass collaboration and how new innovations will change the face of today's workplace.
Whilst offices are still one of our most powerful collaboration tools available, global collaboration requires us to communicate wherever we happen to be using a host of other tools. In this whitepaper, we look at the future of business collaboration technologies and strategic orientation that leads to best practice.